Create an ideal work environment that facilitates a faster and easier strategic decision making process.
Save valuable time for your company's staff, by increasing productivity in your company. Develop the role and value of Sales, Support, HR and Marketing, offering them new opportunities.
Digimark implements customized business software solutions that meet the needs of medium and large businesses regardless of industry and activity, as well as vertical markets.
ERP – CTI
Modern business requirements in the enterprise business area require an ERP platform that, in addition to improving business operations, will provide the most insight into market trends and quick adaptation to potential changes. In addition, investing in such a platform should provide the necessary flexibility and extendibility with existing or future applications. Digimark's innovative integrated solutions aim at the multi-faceted and efficient use of their computing systems in the modern, complex and expanded business environment.
Make the most of your PBX capabilities and add value to your company's CRM with Digimark's unique CTI service. Explore the possibilities of communicating with customers, partners and suppliers while saving valuable time for your company executives by increasing their production capacity.
What is CTI?
CTI (Computer Telephony Integration) is a software specifically designed to manage and upgrade the PBX (private branch exchange) functions of an IP Call Center. It is essentially the tool that allows any computer device (ThinClient, Laptop, Shmartphone, Tablet etc) to communicate with telephone devices by mixing the capabilities and functions of these devices into a unified corporate communication system. But its capabilities do not stop there. CTI works fully with ERP and CRM applications, making the most of their operations by helping them to quickly depreciate their investment.
Increase the trust your customers have, and provide the necessary tools to sales, marketing, and technical support employees to work together, reducing the sales cycle of your products and maximizing your profits.
Digimark offers a wide range of customer management solutions (CRM), while the specialized team of Software Development undertakes their development, customization and support with absolute success according to your specific needs.
Digimark's CRM solutions cover a total of first customer contact to after-sales support, while enabling you to automate your customer relationship management with regard to your day-to-day operations related to all individual business segments.
In modern times, the success of a business, but often its own survival, depends on the quick and right decisions it takes. Business Intelligence systems collect and process data from various sources of the business by providing quick information that is being used by management. Digimark has BI solutions that appeal to businesses and organizations of varying sizes and activities. The company successfully provides Business Intelligence solutions, based on internationally-acclaimed products in large businesses.
Digimark's expertise, through its dozens of integrated projects in energy and publishing firms, enables it to offer specialized ERP and CRM solutions that meet the specific business requirements of these industries while adding extra benefits and capabilities. Based on SAP and Softone's ERP and CRM Business software, the specialized solutions developed by Digimark's Software Development team are for the following business sectors:
- Automotive industry
- Tourism and Hospitality