Remote Assistance Solution Software with Augmented Reality
Digimark’s solution EyeAssist based on smart glasses is able to share information between field service operators and support departments. It can effectively assist users with difficult tasks, having real-time data at hand, keeping a close look at the remote situation. This increases productivity and customer satisfaction, resulting in decreased costs and increased revenue.
Digimark’s software solution will help to improve the complex process of technical requirements in the shipping industry and will help you to decrease time and as a consequence to save money.
When someone is performing a task, the smart glasses are showing it via the internet to an engineer miles away. Engineers are able with Digimark’s software to remotely assist field service operators and offer just-in-time performance support. On the other hand, the operators on the on-site support can have both hands free to fix a machine and are able to freely perform their job. The glasses are meant to provide live visual aids and off-site assistance during the repair of a faulty appliance, enabling proper guidance and creating an effective learning experience at every repair.
Features
- SECURE ENCRYPTED VIDEO STREAMING
- AUGMENTED REALITY
- FULL INTEGRATION IN COMPANY SYSTEMS
- RECEIVE VIDEOS
- EDIT PICTURE RECEIVED
- REAL-TIME
- RECEIVE ANALYSIS
- DOCUMENTS
- INDEXED VIDEOS
- RED DOT
- MULTIPLATFORM
Benefits
- Gain efficiency
- Be focused and hands-free
- Use breaking-edge technology to make a step forward
- Increase productivity
- Be agile